Let's Talk.
Questions about sizing, preorders, an existing order, returns, or Lucky Grip in general? We're here to help.
Reach Out.
Order Help
Questions about an order, shipping updates, tracking, or delivery.
Sizing
Not sure which size is right? Ask us before ordering.
Returns
Start a return or exchange. Include your order number when possible.
Everything Else
Partnerships, events, collaborations, feedback, or just saying hello.
Send Us A Message.
Fill out the form and tell us how we can help. The more information you provide, the faster we can assist you.
Contacting us about an existing order? Please include your order number.
We aim to respond within 1–2 business days.
Prefer Email?Help Us Help You.
Include your order number whenever possible.
For damaged or incorrect items, describe the issue and we'll let you know how to provide photos.
For sizing questions, tell us which product and size you're considering.
For preorder questions, check the estimated shipping timeframe listed on your order confirmation.
Quick Answers.
Where Is My Preorder?
Preorder fulfillment estimates are provided at checkout or in your order confirmation. Contact us if you need an update.
Can I Exchange Sizes?
Exchanges are subject to our return policy and available inventory. Contact us with your order number to discuss your options.
Can I Change My Order?
Contact us as quickly as possible. Order changes are not guaranteed once fulfillment has started.