Shipping + Preorders.
Good gear is worth the wait. Here's what to expect when ordering from Lucky Grip, including preorder timing, fulfillment, shipping and tracking.
What To Expect.
Preorder
Preorder items are reserved before inventory is ready to ship.
3–4 Weeks
Preorders are expected to require approximately 3–4 weeks before shipment.
Shipping After
Carrier transit time begins after your Lucky Grip order has been fulfilled.
Tracking
You'll receive tracking information when your order leaves us.
Reserved Now. Shipped Later.
A preorder allows you to reserve your Lucky Grip gear before the collection is ready for immediate shipment.
Preorder items are expected to require approximately 3–4 weeks before shipment.
This is an estimated production and fulfillment window, not a guaranteed delivery date.
Shipping transit time begins after your order has been fulfilled and is not included in the 3–4 week preorder estimate.
The Details.
Please review these details before placing your order, especially if you're purchasing a preorder item for a specific event, tournament or date.
Preorder Timing
Lucky Grip preorder products are expected to require approximately 3–4 weeks before shipment unless a different estimate is listed on the product page.
Because preorder inventory may still be in production, timelines are estimates and may change.
Fulfillment
Once preorder inventory arrives and passes our fulfillment process, orders will begin shipping.
Orders are generally fulfilled in the order they were received.
Shipping Time
Shipping time begins after your package has been fulfilled and handed to the carrier.
Carrier transit time is separate from the preorder production and fulfillment estimate.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please allow time for the carrier to scan and update the tracking information after your label is created.
Mixed Orders
If your order contains both preorder merchandise and in-stock merchandise, the entire order may be held until all items are ready to ship.
If Lucky Grip offers split shipping for a particular order, any additional shipping cost will be communicated before the order is divided.
Preorder Changes
If you need to request a size change or update before your preorder has been fulfilled, contact us as soon as possible.
Changes are not guaranteed and depend on available inventory and whether fulfillment has already begun.
Cancellations
If you need to request cancellation of a preorder, contact Lucky Grip as soon as possible.
Cancellation requests are not guaranteed once the order has entered fulfillment or shipment processing.
3–4 Weeks Is Before Shipping.
The approximately 3–4 week preorder estimate refers to the period before your order is ready to ship.
It does not include the amount of time the shipping carrier takes to deliver your package after fulfillment.
If you're ordering gear for a tournament, trip or other specific date, please keep that additional transit time in mind.
Preorder Delays.
Production Delays
Manufacturer, production or quality-control delays may occasionally affect estimated preorder timelines.
We'll Update You
If we become aware of a meaningful delay, we'll do our best to communicate updated timing to affected customers.
Estimates Change
Preorder dates are estimates rather than guaranteed delivery dates because some timing is outside of our control.
Shipping Addresses.
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error, contact Lucky Grip as soon as possible.
We cannot guarantee address changes after fulfillment or shipping processing has begun.
Lucky Grip is not responsible for packages delivered to an incorrect address entered by the customer.
Lost, Delayed + Stolen Packages.
Once an order has been transferred to the shipping carrier, delivery timing and scans are managed by that carrier.
If tracking shows your package is delayed, please allow additional time for the carrier to complete delivery.
If tracking shows the package as delivered but you cannot locate it, first check around the delivery location, household members, neighbors and the carrier's delivery details.
If you still cannot locate your order, contact Lucky Grip and we'll help you determine the next available steps.
We're Here To Help.
Have a question about preorder timing, tracking, a shipping address or an existing Lucky Grip order? Reach out and include your order number when available.
Contact Lucky Grip